- We require all individuals to wear masks in a clinical setting.
- Our waiting area is limited, so we request that you bring only one family member or friend with you to wait during your procedure.
- Upon check-in at the Patient Information and Service Desk in the Outpatient Building lobby, you will be greeted by a Guest and Patient Services representative who will assist you with locating the Outpatient Surgery Center in the building.
- Once you arrive on the 2nd floor, a patient champion will assist you through the check-in process.
- You will need your driver’s license or other government-issued ID and your insurance information for check-in.
- Check-in includes completing admission paperwork and signing consent forms.
- Please be prepared to make payment for deductibles or copayments, if not already met.
- You will be provided with a case number that allows your family or friends to track the progress of your procedure on a status board. Use of the case number and status board will be explained to you upon check-in.
- You are responsible for the storage and handling of any personal belongings. Please refrain from bringing valuables with you on the day of surgery.
UT Southwestern Medical Center’s Outpatient Surgery Center is a state-of-the-art facility dedicated to providing personal care and convenience.
Our experienced physicians and staff are committed to offering patients the highest-quality care. With one of the lowest patient-to-staff ratios in the area, UT Southwestern caregivers play a key role in the successful outcomes of our patients.
Our facilities have been designed with patients’ comfort and convenience in mind. Advanced equipment and new procedures help our patients recover more quickly and return to their normal activities sooner.
Services and procedures provided in the Outpatient Building include:
- Endocrine surgery
- General surgery
- Gynecological surgery
- Neurological surgery
- Ophthalmological surgery
- Orthopaedic surgery
- Otolaryngological surgery
- Pain management
- Plastic surgery
- Urologic surgery
What to Expect
Our highly qualified physicians and staff are focused on the care and comfort of patients. We know there is preparation physically and emotionally for your procedure. Please take a few minutes to read the information below and, unless otherwise directed by your physician, follow these guidelines.
- After check-in, a nurse will escort you to the pre-op area, where he or she will conduct an initial questionnaire and verify the procedure and site to prepare you for your procedure.
- After the pre-op work is complete, one member of your family or one friend will be invited to see you in the pre-op area, prior to our escorting you to the operating room.
- You should expect to see your attending surgeon in the pre-op area.
- You will be given the opportunity to discuss your anesthesia options prior to your procedure. We encourage you to ask questions or express any concerns you might have at that time.
- While we do the best we can to ensure a timely surgical experience, delays may happen. Any changes will be communicated promptly. We thank you for your understanding and appreciate your patience.
- Your family or friends may use the case number provided to you upon check-in to track the status of your procedure.
- In addition, depending on the length of your procedure, a nurse may communicate your status periodically.
- Your family and friends may also consult our patient champion located at the 2nd floor desk if they have any questions.
- You will go to the recovery room after your procedure, where a registered nurse will closely monitor you for approximately an hour. Actual recovery time is different for each individual.
- We will assess any discomfort you have by asking you to rate your pain on a 0 to 10 scale, with 0 being no pain and 10 being the worst pain you have experienced. This allows us to appropriately treat your discomfort and assess the effectiveness of any medications you are receiving.
- If you are scheduled to go home on the day of your procedure, you will be assessed by a registered nurse prior to discharge to ensure you have met discharge requirements.
- A registered nurse will talk to you and your family member or friend about your discharge instructions. We encourage you to ask any questions or express any concerns at this time so we can be sure you and your family or friends are well informed about your postoperative care.
- You will not be permitted to drive after your procedure for 24 hours. You must make arrangements for a responsible adult over the age of 18 with a valid driver’s license to transport you home. Taxi/Uber/bus transportation is not allowed.
- Do not drive, operate machines, drink alcoholic beverages, or take medications other than those prescribed by your physician for at least 24 hours after your release.
- Remember that your recovery continues following your procedure; some discomfort is to be expected. It is normal to feel dizzy and sleepy for several hours after your procedure. It is best to have someone at home with you for the first 24 hours after dismissal.
- If you have any questions or concerns, contact your physician.
- Parking: Outpatient Building visitors may use valet parking at the main entrance or convenient self-parking in the garage directly across Southwestern Medical Avenue. Visitor parking is designated in the self-parking garage on levels 1, 2, and 3 and is open Monday-Friday from 6 a.m.-7 p.m.
Valet parking hours are:
Monday-Friday, 5:30 a.m.-6:30 p.m.
Numerous public transportation routes serve the Southwestern Medical District, including both bus and rail. There are DART bus stops on Southwestern Medical Avenue, Inwood Road, Record Crossing Road, and Harry Hines Boulevard – all a short walk from the building.
- Dining: Guests in the Outpatient Building may dine in Outpatient Café, which serves coffee shop-style foods and beverages every weekday from 6:30 a.m.-2 p.m.
- Wi-Fi: Free Wi-Fi is available. Network = Guest. Username = Your personal email address. No password is required.
- Pharmacy: The William P. Clements Jr. University Hospital retail pharmacy (214-633-4122) is located on the hospital’s first floor, in the lobby near the emergency department, and is open 24 hours a day, 7 days a week. The retail pharmacy offers a concierge service that provides prescription delivery to Outpatient Surgery Center on request, or we can send prescriptions to your local pharmacy that is indicated in your medical record.
- Smoking: UT Southwestern is a smoke-free facility. Cigarette smoking or the use of vapor devices is not permitted on the grounds.
Your Health Care Team
Surgical Services has a variety of team members dedicated to your care. During your surgical experience, your team will include:
- Guest and Patient Services Representative: One of the first team members you will see, this person will greet you and assist with locating the Outpatient Surgery Center in the building.
- Patient Champion: This team member at the 2nd floor check-in desk will assist you in completing the check-in process.
- Pre-Op & Post-Anesthesia Care Unit (PACU) Nurse: This registered nurse will escort you from the procedure waiting area to the pre-op area to assist in your procedure prep. After your procedure is complete, and depending on the type of anesthesia you receive, you may be escorted from the operating room to the recovery area, where this registered nurse will closely monitor you.
- Operating Room Nurse: Toward the end of your pre-op experience, this registered nurse will greet you and help escort you from the pre-op area to the operating room, and he or she will take care of you during your procedure.
- Attending Surgeon: Your attending surgeon will lead your procedure.
- Surgical Fellows & Residents: Because UT Southwestern Medical Center is an academic medical center, surgical residents (doctors who are receiving additional training) may sometimes assist with your procedure under the supervision of your attending surgeon.
- Physician Assistant: Depending on your surgeon, you may see the surgeon’s physician assistant, who may assist in your procedure.
- Attending Anesthesiologist: Your primary anesthesiologist will greet you during pre-op and lead you through your anesthetic care.
- Certified Registered Nurse Anesthetist: This registered nurse specializes in the administration of anesthesia and will assist the anesthesiologist during your procedure.