For seven decades, UT Southwestern Medical Center has been healing and curing patients and advancing the cause of medicine. We offer a variety of resources to help patients prepare for their visit, assist while they’re in our hospitals and clinics, and support them after they’ve gone home.
Welcome to UT Southwestern Medical Center
Below is a list of amenities, services, and information for our patients and their families to help during their visit or stay.
We offer patient care in two hospitals – William P. Clements Jr. University Hospital and Zale Lipshy University Hospital – and several outpatient clinics across our campus. For more details about patient resources at specific locations, visit our Locations section.
Billing and Insurance
Payments can be made online, over the phone, or by mail. Learn more about billing.
- Insurance plans we accept
Our patients’ medical records are kept in accordance with all federal laws relating to privacy and confidentiality.
Guest and Patient Services
Guest and Patient Services representatives are available to help make each patient’s hospital stay and each guest’s visit as comfortable and pleasant as possible.
We have representatives conveniently located in both of our hospitals and in our outpatient clinics around campus.
- Give directions
- Answer questions
- Arrange personal medical services, such as escort or wheelchair
Guest and Patient Services representatives also can help coordinate or arrange for:
- Hotel recommendations
- Food deliveries
- Guest trays
- Area restaurant recommendations
- Translation services
- Notary services
- Letter and package delivery
- Hair care appointments
- Videos and reading material (including newspapers)
- And more
For assistance please call 214-633-4700 or email GuestServices@utsouthwestern.edu.
Clinical research is medical research that involves people like you. If you had an opportunity to help with the research process and play a role in the future of medicine, would you take it? Learn about our clinical trials.
- Enroll in our Patient Research Registry.
UT Southwestern offers a variety of support services to help patients while they’re in our hospitals and clinics, and even after they’ve gone home; these include:
- Chaplain services
- Home health care
- Newborn baby photos
- Notary services
- Social work and case management
- Volunteer services
- Women's resource center