Physician Resources

EpicCare Link

Appointment New Patient Appointment or 214-645-8300

EpicCare Link is a web-based portal that gives you real-time access to view patients’ electronic medical records, lab results, imaging reports, and appointment notes, as well as hospital admissions and discharges. It enables practices to exchange secure messages with clinical staff and UT Southwestern specialists.

  • EpicCare Link is free for any practice that is interested and has patients who become established with the UT Southwestern system, but an agreement must be signed to provide access to the platform.
  • UT Southwestern provides all the necessary training, tip sheets, and technical support for practices and staff to get familiar with the platform and its functionality.

Securely send and receive messages to UT Southwestern staff and physicians for appointment requests or patient care updates.

Directly upload files, medical records, and other patient information to the portal.

View patients' medical records and documentation after the referral to any UT Southwestern member.

Request New Access Now

The steps to request access to the UT Southwestern EpicCare Link portal are outlined below.

Step 1

Step 2

Fill out the request form and attach your completed documents from Step 1.

Request Form

Step 3

UT Southwestern will review your completed request and reach out with any additional questions. The processing and build for your portal will take approximately 10 business days.

Access EpicCare Link

EpicCare Link Login

FAQs

What computer browser does EpicCare Link require?

You must use one of the following Internet browsers to access EpicCare Link:

  • Google Chrome version 50 or later
  • Microsoft Edge version 79 or later
  • Safari version 14.1 or later
Who can access UT Southwestern EpicCare Link?

Provider: If you are the physician provider in your practice

Clinical staff: If you work in a health care facility or practice, but you are not a provider

Non-Clinical: If you provide billing, scheduling, coding, or other non-clinical services

Is there a fee for using EpicCare Link?

UT Southwestern is providing EpicCare Link at no cost to those who refer their patients to UT Southwestern for care. EpicCare Link is a web-based service that requires no installation on your servers or computers.

Is training required to use EpicCare Link?

After your site agreement is signed and access to the UT Southwestern portal is granted, a UT Southwestern team member will conduct training for your practice and all users.

If my practice already has Epic, can I access patient records through EpicCare Link or do I need to create an account?

If you currently use the Epic platform, the transition to UT Southwestern’s EMR will be seamless. You will still have to create an account sending us the necessary documentation to process for a user ID.

EpicCare Link Support

Phone: 214-648-7600
Email: ServiceDesk@UTSouthwestern.edu