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New Patient Appointment or 214-645-8300
EpicCare Link is a web-based portal that gives you real-time access to view patients’ electronic medical records, lab results, imaging reports, and appointment notes, as well as hospital admissions and discharges. It enables practices to exchange secure messages with clinical staff and UT Southwestern specialists.
Securely send and receive messages to UT Southwestern staff and physicians for appointment requests or patient care updates.
Directly upload files, medical records, and other patient information to the portal.
View patients' medical records and documentation after the referral to any UT Southwestern member.
The steps to request access to the UT Southwestern EpicCare Link portal are outlined below.
Download and complete each of the following documents. Information provided on these forms MUST be typed and not handwritten.
Fill out the request form and attach your completed documents from Step 1.
UT Southwestern will review your completed request and reach out with any additional questions. The processing and build for your portal will take approximately 10 business days.
You must use one of the following Internet browsers to access EpicCare Link:
Provider: If you are the physician provider in your practice
Clinical staff: If you work in a health care facility or practice, but you are not a provider
Non-Clinical: If you provide billing, scheduling, coding, or other non-clinical services
UT Southwestern is providing EpicCare Link at no cost to those who refer their patients to UT Southwestern for care. EpicCare Link is a web-based service that requires no installation on your servers or computers.
After your site agreement is signed and access to the UT Southwestern portal is granted, a UT Southwestern team member will conduct training for your practice and all users.
If you currently use the Epic platform, the transition to UT Southwestern’s EMR will be seamless. You will still have to create an account sending us the necessary documentation to process for a user ID.
Phone: 214-648-7600
Email: ServiceDesk@UTSouthwestern.edu
