Zale Lipshy Pavilion – William P. Clements Jr. University Hospital

Patients and Visitors

5151 Harry Hines Blvd
Dallas, Texas 75390 (Directions)

At Zale Lipshy Pavilion, patients and visitors have easy access to a range of amenities, including convenient dining options, a gift shop, and a chapel. In addition, our Guest and Patient Service ambassadors can help arrange notary services, interpreters, wheelchairs, and other services.

Visiting Hours

Zale Lipshy Pavilion has flexible visiting hours to accommodate the needs of our patients and their guests. Friends and family may stay overnight in patient rooms. Learn about our visitation guidelines.

Gift Shop

The 5151 Gift Shop is located on the first floor opposite the main bank of elevators, near the Guest and Patient Services Desk.

Phone: 214-645-4430

Order Online

Place an order online and have it delivered to a patient at Zale Lipshy Pavilion. View our latest gift shop promotions (PDF).


  • Monday – Friday: 9:30 a.m. to 5:30 p.m.
  • Saturday: 11 a.m. to 5 p.m.
  • Sunday: Closed


A meditation chapel is located on the first floor. Visitors of all faiths are welcome. To request a chaplain, call 214-633-4080.


Zale Lipshy Pavilion offers convenient dining options for inpatients, as well as outpatients and visitors.

Room Service 

At Your Request – Room Service Dining is based on hotel room service, allowing patients to order what they want, when they want it. It’s also available for visitors and family. 

Zale Lipshy Pavilion Cafeteria 

The cafeteria in Zale Lipshy Pavilion is located on the first floor.

  • Monday – Friday: 6:30 a.m. to 2 p.m.
  • Weekends and holidays: Closed

Coffee Shop 

The Coffee Shop, on the first floor, offers light dining options.

  • Monday – Friday: 6:30 a.m. to 6:30 p.m.
  • Weekends and holidays: 7:30 to 10 a.m.; 11 a.m. to 2 p.m.


A Guest and Patient Service Representatives can help make arrangements at one of several nearby hotels. Many hotels offered reduced rates and shuttle service for UT Southwestern Medical Center patients.

Guest and Patient Services Representatives

Guest and Patient Services representatives are available in the Zale Lipshy Pavilion lobby to help make each patient’s hospital stay and each guest’s visit as pleasant and comfortable as possible.

Representatives can give directions, answer questions, and arrange for services such as a personal escort, stretcher assistance, hotel reservations, taxis, and more.

Phone: 214-645-4101

Desk Hours

Monday – Friday
5:30 a.m. to 9 p.m.

9 a.m. to 9 p.m.