Billing Questions
To ask a question about the bill you received, contact us by phone, online, by mail, or in person.
Phone
469-291-2000
Toll-free: 866-648-2455
Online
Patients with a balance due can send us a secure message via MyChart by signing in, clicking on the Billing and Inquiries tab, and selecting Billing Account Summary. If there's a balance, there will be a link that reads “See Account Details.” The Account Details page allows patients to send a message.
Email
billinginquiries@utsouthwestern.edu
Mail
Account Resolutions Department
P.O. Box 848009
Dallas, TX 75284-8009
In person
Customer Account Analysts are available Monday through Friday, 8 a.m. to 5 p.m. It is preferred, but not required, that patients make an appointment in advance by calling 469-291-2000.
8200 Brookriver Drive, 2nd floor
Dallas, TX 75247
(near I-35 and Mockingbird Lane)