Requesting Your Medical Records
UT Southwestern Medical Center provides release of information services for patients who request medical records from UT Southwestern’s hospitals or clinics.
Patient medical records are available Monday through Friday, from 8 a.m. to 5 p.m., in adherence with all state and federal regulations for the release of information.
How to Request Medical Records
Patients who want a complete copy of their medical records, radiology images, and/or pathology material must complete an Authorization to Disclose Protected Health Information (en español) form. Patients can also contact Health Information Management at 214-645-3030 (select option 1, then option 1 again), and a copy will be mailed. View detailed instructions on completing the medical request form (PDF).
Please note that there is a fee for processing all medical records requests. However, there is no charge to have records sent directly to another health care facility or physician for continuation of care. Please visit the Office of Civil Rights for frequently asked questions on access and allowable fees.
Obtaining the Records of Incapacitated or Deceased Persons
To obtain medical records for incapacitated patients, the authorized individual must provide a valid copy of the patient’s Medical Power of Attorney (PDF), which states he or she has permission to access the patient’s health information. When requesting records for a deceased patient, a death certificate that identifies the requesting party on the death certificate and the Executor/Administrator of the Estate or Last Will and Testament/Testamentary documents are required.
