Patient Resources

Good Faith Estimates

Appointment New Patient Appointment or 214-645-8300

Thank you for trusting UT Southwestern with your health. It is our privilege to care for you. Our goal is to provide the highest-quality services and enough information upfront to help you avoid surprise bills later. Your insurance plan will not always cover the full cost of your care. Estimating potential out-of-pocket expenses provides valuable information to assist with your financial planning process*. We understand that medical needs can arise suddenly and out-of-pocket costs are often unforeseen. Rest assured, we are here to help! Our dedicated team of Patient Financial Advisors are equipped to seek out financial options to make care more affordable.

Good Faith Estimate

Under federal law, health care providers must give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a “Good Faith Estimate” for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. You can use the tools above or contact us for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit or call 214-633-4036.

Surprise Billing for Emergency Care at In-Network Hospital or Ambulatory Surgical Center

When you receive emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. See more about your protections.

*It is helpful to understand that several factors will affect the accuracy of your estimate such as your specific insurance benefits (including deductibles, copay, coinsurance, and out-of-pocket maximums). In addition, if the services you need change during your treatment, your out-of-pocket costs may change as well. Ultimately, if you have insurance, your insurance plan will determine the amount you owe, including deductibles, copay, coinsurance, and out-of-pocket maximums.