Visiting Guidelines and Overnight Stays
The hospital has an open visitation policy – you may visit at any time.
- The number of visitors per patient is dependent on the patient, family, or guardian’s request; the patient’s medical, emotional, and psychological needs; the level of unit activity; and available space.
- We ask visitors to stay in the patient’s room or waiting rooms at all times, rather than waiting in hallways, to ensure privacy and confidentiality for all of our patients.
- The hospital staff may ask visitors to step out of the patient’s room when personal care or a medical procedure needs to be performed. This is done for patient safety and privacy. Visitors will be notified when they can return to the room.
- After admission into the hospital, if the patient has a large family, the nurse will seek to identify a primary family spokesperson to be the main contact between the nursing staff, family, and friends. This partnership will allow the family best access to the patient – and more importantly, support the patient by including the family as part of the caregiver team. The family spokesperson will help take phone calls regarding the patient’s condition and work with us to plan individual visiting guidelines for that patient.
- Children 12 years and under should remain with an adult at all times. All visiting children must stay under the supervision of an adult to ensure a safe and restful environment for the patient(s). There may be patient care areas in the hospital where visitation by children is not encouraged due to infection prevention risk (e.g., Bone Marrow Transplant, Transplant, and Neonatal ICU). Please make prior arrangements with your care team in order to arrange visitation of children under 12 in these units.
- Visitation of patients with active COVID-19 infection is permitted so long as the visit is coordinated with the patient’s care team.
- No more than three (3) visitors are allowed at the patient’s bedside at any given time. Rotating visitation is permitted.
- Visitors are encouraged to only visit the patient room. They should minimize their time spent in other locations within the facility.
- Visitors are encouraged to wear a mask, and appropriate Personal Protective Equipment (PPE) upon entering the patient’s room and complete hand hygiene upon entering and exiting the patient’s room. - Please refrain from bringing outside food, flowers, or live plants into the ICU.
- Remember to wash your hands upon entering and exiting your loved one’s room. Visitors must follow all directions regarding use of gowns, gloves, and masking. Please check with your care team before visiting patients in isolation rooms.
- Please do not visit if you are ill, have a cough, or fever.
- One overnight visitor is permitted, and they must be at least 18 years of age. Exceptions may be determined by the Administrative Supervisor of Hospital Operations.
PLEASE NOTE: All guests are required to wear a visible photo identification badge between 10:00 p.m. and 4:45 a.m. You may obtain the photo identification badge from Guest & Patient Services, located on the first floor of the hospital.
William P. Clements Jr. University Hospital and the Hospital-Based Clinics prohibit discrimination in visitation based on race, color, national origin, ethnicity, religion, culture/cultural values, language, physical or mental disability, socioeconomic status, sex, sexual orientation, gender identity/expression, and age.
